Pickleball Score Counter
Pickleball Score Counter

Score, stats, and history for serious recreational players.

Support

How can we help?

Find answers to common questions, manage your subscription, or send us a note.

Open in App Store Coming soon to Android
Need help?
Send us an email and we will get back within 48 hours.
Email support

cairnappsstudio@gmail.com

Frequently asked

How do I restore my purchases?

Open the app, tap the gear icon for Settings, and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase. If the restore does not work, email us.

How do I cancel my subscription?

Open your device's Settings, tap your name at the top, then tap Subscriptions. Find Pickleball Score Counter and tap Cancel Subscription. Access continues until the end of the current billing period. Subscriptions can only be cancelled through Apple.

Is my data backed up?

All data is stored locally on your device. There is no cloud sync in the current version. If you delete the app or lose your device, your data cannot be recovered. We recommend regular iCloud or computer backups.

Can I export my data?

Data export is available for paid subscribers. Go to Settings » Export Data to save your matches as a CSV file. You can share the file via email, AirDrop, or any other sharing method.

Why am I being charged?

All charges are processed by Apple. To check your subscriptions, open Settings and tap your name, then Subscriptions. To request a refund, visit reportaproblem.apple.com.

The app is crashing. What should I do?

  1. Force-quit the app and reopen it.
  2. Restart your device.
  3. Check for the latest version in the App Store.
  4. If it still crashes, email us with your device model and iOS version.

Manage your subscription

All subscriptions are managed through Apple. To view, change, or cancel:

  1. Open your device's Settings
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Find Pickleball Score Counter

Request a refund

Refunds are processed by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the charge, and select Request a refund.